GENERAL TERMS AND CONDITIONS - applicable as of 28/10/19

SLIMDOO: GENERAL TERMS AND CONDITIONS OF USE FOR SERVICES AND SALES (Thereafter "GTCUSS")

Acceptance of these General Terms and Conditions of Use for Services and Sales is required to subscribe to and use the services provided by Slimdoo.

WARNING

The contents and tools available on the Slimdoo websites are aimed at individuals who are in good health, who do not suffer from any psychological or physical diseases and who wish to lose weight for personal comfort reasons.
These contents and tools shall not be used by pregnant or lactating women.
The user is responsible to ensure he/she that he/she is in good health before subscribing to and using the Slimdoo websites.
The user is solely responsible for his/her choice to undertake a weight-loss program and for the frequency of this practice.
ELDOGENCY (Slimdoo) is not a health care professional and the information given on this website or supplied at the request of a user are only in support of a personal endeavor to lose weight and do not constitute diagnostic tests or medical treatment.
Using the Slimdoo websites and the tools provided on the websites does not dispense the user from consulting a doctor, and, in case of diseases, from following a course of medical treatment. Consulting a doctor is strongly recommended before using the websites.
Any access to the Slimdoo websites is prohibited to minors, who are not the focus of these websites.
The use of the contents and tools provided by Slimdoo on these websites is not a substitute for personalized and individualized consultation with a dietitian.
The contents and tools provided by Slimdoo on these websites are only meant to support the motivation of the user and do not provide nutritional advice.

1. Presentation of the Services, products and of the publisher

Slimdoo is a service intended for use by people in good health who do not suffer from any psychological or physical diseases and who wish to lose weight for personal comfort reasons.

Slimdoo provides tools accessible electronically on the Internet, on mobile devices and by Audiotel, allowing one to follow the evolution of one's weight.

The Services (thereafter "the Services") offered are:

Numerical contents:

- Slimming recipes

- Slimming software, informative in nature

- Self-coaching service with weight change monitoring

- Shopping list management system

- Provision of an electronic food journal

- Slimming forums


Slimdoo services are available at the following website addresses: http://www.slimdoo.com; http://m.slimdoo.com and http://www.slimdoo.com/members, as well as his/her via his/her satellite websites.

Slimdoo Light is a unisex belt, one size fits all, which serves to reduce your waistline.

Slimdoo Stop : Silicone Slimming Toe Ring.

Slimdoo Ring: Magnetic ring

Slimdoo Zen: Magnetic bracelet

Slimdoo Relax: Magnetic ring

Slimdoo Up: Magnetic earrings

Slimdoo Tonic: Magnetic bracelet

Slimdoo Chakras: Pendant with 7 synthetic stones representing each of the 7 chakras.

Slimdoo Spirit: Lucky pendant (Mandala)

Slimdoo Soft: Anti Cellulite Massage Roller

Slimdoo is published by ELDOGENCY SAS (thereafter referred to as the "Publisher"), with a capital of €312,000 and registered in the Paris Trade and Companies Register under number 805 383 783, his/her head office situated at 38 rue Jean Mermoz 75008 Paris.



2. Purpose of the GTCUSS – Duration

2.1 Purpose

The purpose of the GTCUSS is to define the respective rights and obligations of the Users of the products and services (thereafter "User(s)") and of the Publisher's. He/She determine the conditions of use and sale of the products and services offered by the Publisher on its Internet websites.

2.2 Duration

The present GTCUSS are agreed for the validity period of the User's User Account.



3. Conditions for access to the services

3.1 Acceptance of the GTCSUS

In order to be able to access the Services, the User declares

- to be of legal age (at least 18-years-old) at the moment of subscription to the Slimdoo services

- not to be pregnant or lactating

- to be in good health and not to suffer from any physical or psychological diseases.

The user is responsible to ensure he/she is in good health before subscribing and using the Slimdoo websites.

Before subscribing to the services, the User must complete the available form on the website, indicate a valid and current email address and electronically accept the present General Terms and Conditions for Service Use and Sales

The User must accept the present GTCUSS in order to be authorized to access the services. 

At the time of subscribing to the Services, the User guarantees that he/she has the legal ability to enter in a contract with the publisher in the context of the present GTCUSS, and in particular that he/she is entitled to use the means of payment used to subscribe. 
Therefore, and each time he/she use the Slimdoo services, the User commits to respect the present GTCUSS.


3.2 Third party websites and links

The Publisher's websites are accessible via links or advertising materials, from third party websites and/or direct marketing campaigns managed by third parties, via an affiliation platform and/or partnership contracts for which the Publisher is not responsible, and over which the Publisher has no control.

The Publisher cannot provide any guarantees as to the accuracy of the information presented on third party websites and direct marketing campaigns managed by third parties, and cannot be held responsible for any damages or harm resulting from this information.



4. Access to the Services and pricing

4.1 Access to the Services

The publisher offers several ways to access the Services

The User can access the Services either:

- Via a payment system for a certain duration (Audiotel surcharged by duration, micro-payment invoiced as per duration)

- By subscription (bank card, secure payment via mobile operator or Internet access provider invoicing).

Once the User has subscribed he/she can access the Services by using his/her ID (login and password), which will have been sent to them by email at the time of subscription.


4.2 Pricing

Pricing for the Services is available on the following web page:
http://www.slimdoo.com/en/offers
 
All prices are displayed in euros, inclusive of all taxes, VAT included.

These prices are an integral part of the present GCTUSS.

The User may choose from the following offers:

4.2.1 Subscription to Slimdoo with a credit/debit card:

Offer 01: Trial offer for an hour with access to the Slimdoo member area for €1 including VAT, including:

  Digital contents:

- Slimming recipes
- Slimming software, informative in nature
- Self-coaching service, including weight change monitoring
- Shopping list management system
- Provision of an electronic food journal
- Slimming forums


After this hour has passed, the trial will be transformed to a tacitly renewed monthly subscription at €68.20 including VAT.

This subscription does not require a time commitment. The User may terminate his/her subscription at any time without prior notice by visiting http://www.absolusecure.com.
This offer is available here: https://www.slimdoo.com/

CAUTION: If the user does not wish to become a monthly subscriber, the trial offer at 1 euro (incl. taxes) must be terminated before the end of the hour trial period.
The trial period provides access to the Slimdoo Members’ Area for 1 euro (taxes included) and begins immediately following confirmation of online payment.
Connection to the Members Area is automatic following validation of online payment.
Users who subscribe to the trial offer can also access our services with their login details (username and password), which will be sent by e-mail following subscription.
Subscription can be stopped at any time, but please note that simply leaving the site or closing the page is not enough to stop subscription.
Your subscription can be managed in just a few clicks on www.absolusecure.com.
Your subscription management can also be completed easily by clicking on the "Manage my subscription" tab at the bottom of the www.slimdoo.com pages.

4.2.2 Subscription to Slimdoo mobile with secure payment via a mobile operator or Internet provider:

Offer 02:  Trial offer for a week with access to the m.slimdoo.com member area for €0 including VAT

Offer 02.1: Trial offer for a week with access to the m.slimdoo.com member area for €0 including VAT, including:
- Slimming recipes

Offer 02.2: Trial offer for a week with access to the m.slimdoo.com member area for €0 including VAT, including:
- Slimming tips

Offer 02.3: Trial offer for a week with access to the m.slimdoo.com member area for €0 including VAT, including:
- Slimming tools

After this week has passed, the trial will be converted into a tacitly renewed weekly subscription at €4.99 including VAT.

This subscription requires no time commitment. The User may terminate his/her subscription at any time without prior notice by visiting his/her mobile operator or Internet provider websites.
This offer is available here: https://m.slimdoo.com/



4.3 Payment

For offers 01:

The payment via a credit/debit card is made through the following secure payment intermediaries:

- Monelib
- Hipay
- Payexpert
- Interachat
- Fullpass
- Paysitecash: Paysite-cash Cardholder Support


These online payment platforms are mandated by the Publisher to provide secure management for payments via credit cards.

The amount paid for the Services appears on the payment receipt issued by the platform used by the User.

Invoices are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.

For offers 02:

The secure payment via invoicing from the mobile operator or Internet provider is made via:

- Allopass
- Virgopass

These intermediaries are mandated by the Publisher to provide secure management for payments made via mobile operators or Internet providers.

The amount paid for the Services appears on the invoice issued by each User's Internet provider and/or mobile operator.  


4.4 Conditions for registering and subscribing

4.4.1 User account

Subscribing to Slimdoo means creating a User account.

Creating this User account depends on acceptance of the present GTCUSS by the User.

During the subscription phase, the User must provide personal and financial information.

Among the required information, the User is invited to provide a unique, valid and current email address.

The User guarantees the accuracy of the information provided in his account for the duration of his subscription.

This information must not undermine the rights of third parties, or be in contravention of public order and morality.

Once the User has subscribed he/she can access the Services by using his/her ID (login and password), which will have been transmitted by email.


4.4.2 Commitment from the Publisher

The publisher can ask, at any moment, the User to modify his/her login and password, in particular for regulatory, technical or security reasons, without the User being entitled to oppose this request or claim any compensation.

The Publisher reserves the right to delete any data in contravention of current regulations and/or which could be reprehensible. The Publisher also has the right to suspend the User's access to the Services for the same reasons.


4.4.3 User commitments

The use of the login and password of the User is made at his/her own risk.
In no way should this information be made available to minors.

The User is solely responsible for the use of his/her login and password.


The User has thus the responsibility to take all the necessary measures to protect this information.

The Publisher declines any responsibility for any imprudences or negligences committed by the User.  The User commits not to divulge his/her login and/or password to third parties. He/She will be held sole responsible should a third party use this data.


4.4.4 Conditions for subscription and renewal

The User must acquaint his-/herselves with GTCUSS and accept them electronically without reservation before subscribing.

After the payment is validated, the Publisher will send an email to the User to confirm the subscription. 

The User must ensure he/she have received this email, in particular by checking his/her Spam box in his/her email account.

The User is fully responsible for providing a valid and current email address at the time of his/her subscription in order to allow for the reception of the confirmation email.

Any subscription made via credit/debit card is renewed tacitly for successive monthly periods.

Any subscription made via a mobile operator or Internet provider is renewed tacitly for successive weekly periods.

In the context of trial offers (offers as described in article 4.2), unless the User cancels before the end of the trial period, the trial offer shall be tacitly renewed at the tariff indicated in article 4.2.

The User may cancel his/her subscription at any time as per the procedures described in article 6.



5. Exercise of the User's right to withdraw

The User expressly agrees without any reservations that all the information regarding the nature of the Services provided, as well as his/her access and pricing, were communicated to them at article 1, 3 and 4 of the present GTCUSS.

The User expressly acknowledges that the Services provided by the Publisher are Digital contents and that the provision of these Digital contents, independently of any material support, takes place before the expiry of the withdrawal period.

The User thus expressly renounces to exercise his/her right to withdraw.

However, in accordance with article L. 121-21 of the Consumer Code, if the Services have not been entirely delivered by the Publisher before the expiry of the withdrawal period, the Publisher having started to execute the Services subject to the right to withdraw, the latter shall reimburse the User only a determined sum on a pro-rata basis for the part of the Services which were not delivered by the Publisher at the date of notification by the User to exercise his/her right to withdraw.

To be admissible, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by post to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly completed and sent back, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract

In the event the User should decide to exercise his/her right to withdraw in the specified conditions specified above, and depending on the time at which this is requested, the User is clearly informed that the refund made by the Publisher cannot cover the full amount of the sum payed to contract the services.

The Publisher shall proceed to a possible repayment by check, credit/debit card or bank transfer within 14 (fourteen) days from the date he/she were informed of the member's decision to withdraw, after deducting an amount calculated pro rata temporis for the period between the payment for the subscription and the day of the exercise of the rights to withdraw.



6. Termination & reimbursement

6.1 Termination for default

In the event of substantial breaches of its obligations by one of the parties, the other party shall be fully entitled to pronounce the termination of the GTCUSS fifteen (15) days after sending notification to the defaulting party by registered letter with an acknowledgment of receipt which remained without effect, without prejudice to any money damages.

The publisher reserves the right to terminate the GTCUSS as of right, forty-eight (48) hours after sending the User a notification which remained without effect, in the following cases:

        -     abusive or fraudulent use of the Services by the User,

        -     violation of intellectual property rights,

        -     non-payment for the Services.


In the event the Services should be interrupted for any reason, the Publisher reserves the
right to terminate the GTCUSS as of right by simple notification addressed to the User via email with one (1) month notice.  


6.2 Termination of a subscription & reimbursement

Each User may terminate his/her subscription to Slimdoo without any specific reason by requesting the closure of his/her account and the discontinuation of automatic renewal:

- Subscription via credit/debit card:

The User may terminate his/her subscription at any time without prior notice by visiting the following web page: http://www.absolusecure.com
For payments made through the secure payment provider Paysitecash, the User may terminate his/her subscription by visiting the following web page: Paysite-cash Cardholder Support

- Subscription via a mobile operator or an Internet provider: the User may terminate his/her subscription at any time without prior notice by visiting his/her mobile operator or Internet provider websites.

The termination shall not in any case incur the reimbursement of the remainder of the period until the term of the User's subscription. 

The termination shall be effective from the expiration date of the current subscription, as long as notice was given at least seven days before the subscription's expiration date.



7. Customer support and claims

For any information or claims concerning the Services offered by the Publisher, the User can contact customer support by email at info@eldogency.com or by telephone on 01 70 94 56 56 (from abroad +33 1 70 94 56 56)



8. Caveat

The contents and tools available on the Slimdoo websites are aimed only to people in good health, free from any phychological or physical diseases and who wish to lose weight for personal comfort reasons.

These contents and tools shall not be used by pregnant or lactating women.

The user is responsible to ensure he/she are in good health before subscribing and using the Slimdoo websites.

The user is solely responsible for his/her choice to undertake a weight-loss program and for the frequency of this practice.

ELDOGENCY (Slimdoo) is not a health care professional and the information given on this website or supplied at the request of a user are only in support of a personal endeavor to lose weight and do not constitute a diagnostic or medical treatment.

Using the Slimdoo websites and the tools provided on the websites does not dispense the user from consulting a doctor, and, in case of diseases, from following a course of medical treatment. Consulting a doctor is, in any event, strongly recommended before using the websites.

Any access to the Slimdoo websites is prohibited to minors, who are not the focus of these websites.

The use of the contents and tools provided by Slimdoo on these websites does not substitute a personalized and individualized consultation with a dietitian.

The contents and tools provided by Slimdoo on these websites are only meant to support the motivation of the user and do not provide nutritional advice.



9. Products Slimdoo Light, Slimdoo Stop, Slimdoo Ring, Slimdoo Zen, Slimdoo Relax, Slimdoo Up, Slimdoo Tonic, Slimdoo Chakras , Slimdo Soft and Slimdoo Spirit

9.1 Slimdoo Light

9.1.1 Ordering Slimdoo Light

The User can order Slimdoo Light from the following web page: http://www.slimdoo-light.com as well as via its satellite websites.
Once the quantity of Slimdoo Light products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.1.2 Slimdoo Light delivery

The User will receive Slimdoo Light within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.1.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Light product to exercise his/her right of withdrawal.

For reasons of hygiene, Slimdoo Light are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the  following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.1.4 Pricing of the Slimdoo Light product

The pricing for the Slimdoo Light product is displayed on the following web pages http://www.slimdoo.com/en/offers,  http://www.slimdoo-light.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made. 

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Light are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.2 Slimdoo Stop

9.2.1 Ordering Slimdoo Stop

The User can order Slimdoo Stop from the following web page: http://www.slimdoo-stop.com as well as via its satellite websites.
Once the quantity of Slimdoo Stop products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.2.2 Slimdoo Stop delivery

The User will receive Slimdoo Stop within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.2.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Stop product to exercise his/her right of withdrawal.

For reasons of hygiene, Slimdoo Stops are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the  following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.2.4 Pricing of the Slimdoo Stop product

The pricing for the Slimdoo Stop product is displayed on the following web pages http://www.slimdoo.com/en/offers,  http://www.slimdoo-stop.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made. 

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Stop are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.3 Slimdoo Ring

9.3.1 Ordering Slimdoo Ring

The User can order Slimdoo Ring from the following web page: http://www.slimdoo-ring.com as well as via its satellite websites.
Once the quantity of Slimdoo Ring products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.3.2 Slimdoo Ring delivery

The User will receive Slimdoo Ring within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.3.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Ring product to exercise his/her right of withdrawal.


For reasons of hygiene, Slimdoo Ring are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the  following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.3.4 Pricing of the Slimdoo Ring product

The pricing for the Slimdoo Ring product is displayed on the following web pages http://www.slimdoo.com/en/offers,  http://www.slimdoo-ring.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made. 

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Ring are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.



9.4 Slimdoo Zen

9.4.1 Ordering Slimdoo Zen

The User can order Slimdoo Zen from the following web page: http://www.slimdoo-zen.com as well as via its satellite websites.
Once the quantity of Slimdoo Zen products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.4.2 Slimdoo Zen delivery

The User will receive Slimdoo Zen within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.4.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Zen product to exercise his/her right of withdrawal.


For reasons of hygiene, Slimdoo Zen are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.4.4 Pricing of the Slimdoo Zen product

The pricing for the Slimdoo Zen product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-zen.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Zen are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.



9.5 Slimdoo Relax

9.5.1 Ordering Slimdoo Relax

The User can order Slimdoo Relax from the following web page: http://www.slimdoo-relax.com as well as via its satellite websites.
Once the quantity of Slimdoo Relax products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.5.2 Slimdoo Relax delivery

The User will receive Slimdoo Relax within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.5.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Relax product to exercise his/her right of withdrawal.


For reasons of hygiene, Slimdoo Relax are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.5.4 Pricing of the Slimdoo Relax product

The pricing for the Slimdoo Relax product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-relax.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Relax are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.6 Slimdoo Up

9.6.1 Ordering Slimdoo Up

The User can order Slimdoo Up from the following web page: http://www.slimdoo-up.com as well as via its satellite websites.
Once the quantity of Slimdoo Up products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.6.2 Slimdoo Up delivery

The User will receive Slimdoo Up within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.6.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Up product to exercise his/her right of withdrawal.


For reasons of hygiene, Slimdoo Up are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.6.4 Pricing of the Slimdoo Up product

The pricing for the Slimdoo Up product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-up.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Up are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.7 Slimdoo Tonic

9.7.1 Ordering Slimdoo Tonic

The User can order Slimdoo Tonic from the following web page: http://www.slimdoo-tonic.com as well as via its satellite websites.
Once the quantity of Slimdoo Tonic products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.7.2 Slimdoo Tonic delivery

The User will receive Slimdoo Tonic within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.7.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Tonic product to exercise his/her right of withdrawal.

For reasons of hygiene, Slimdoo Tonic are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.7.4 Pricing of the Slimdoo Tonic product

The pricing for the Slimdoo Tonic product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-tonic.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Tonic are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.8 Slimdoo Chakras

9.8.1 Ordering Slimdoo Chakras

The User can order Slimdoo Chakras from the following web page: http://www.slimdoo-chakras.com as well as via its satellite websites.
Once the quantity of Slimdoo Chakras products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.8.2 Slimdoo Chakras delivery

The User will receive Slimdoo Chakras within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.8.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Chakras product to exercise his/her right of withdrawal.

For reasons of hygiene, Slimdoo Chakras are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.8.4 Pricing of the Slimdoo Chakras product

The pricing for the Slimdoo Chakras product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-chakras.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Chakras are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.9 Slimdoo Spirit

9.9.1 Ordering Slimdoo Spirit

The User can order Slimdoo Spirit from the following web page: http://www.slimdoo-spirit.com as well as via its satellite websites.
Once the quantity of Slimdoo Spirit products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.9.2 Slimdoo Spirit delivery

The User will receive Slimdoo Spirit within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.9.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Spirit product to exercise his/her right of withdrawal.

For reasons of hygiene, Slimdoo Spirit are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.9.4 Pricing of the Slimdoo Spirit product

The pricing for the Slimdoo Spirit product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-spirit.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Spirit are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


9.10 Slimdoo Soft


9.10.1 Ordering Slimdoo Soft

The User can order Slimdoo Soft from the following web page: http://www.slimdoo-soft.com as well as via its satellite websites.
Once the quantity of Slimdoo Soft products is indicated, the User shall provide the necessary information for delivery of the product, and then proceed to the payment after accepting the present GTCUSS.
Once the payment is made, Eldogency SAS will send the User an email with the details of the order placed.


9.10.2 Slimdoo Soft delivery

The User will receive Slimdoo Soft within 15 days of the effective payment of the order.
Deliveries are made in France, in the whole of Europe and in North America.


9.10.3 Right to withdraw

The User has 14 days from the date of delivery of the Slimdoo Soft product to exercise his/her right of withdrawal.

For reasons of hygiene, Slimdoo Soft are fitted with a safety seal to prevent them being tried on or worn.

Consequently, Eldogency SAS cannot accept exchanges or returns of tried, used or damaged items.

To be accepted, the request to exercise his/her right to withdraw must be made by the User by expressly communicating his/her wish to withdraw, by sending an email to info@eldogency.com, or by mail to ELDOGENCY SAS, 38 rue Jean Mermoz 75008 Paris, the date of the postmark being proof for calculating the period. The withdrawal form must be duly filled and sent, and is made available to the User on the following web page: http://www.slimdoo.com/en/retract
The shipping and return costs will be at your own expense.


9.10.4 Pricing of the Slimdoo Soft product

The pricing for the Slimdoo Soft product is displayed on the following web pages http://www.slimdoo.com/en/offers, http://www.slimdoo-soft.com as well as its satellite websites. The price indicated is in euros, inclusive of all taxes, VAT included, excluding shipping costs.
Shipping costs are specified when placing the order, before the validation and payment are made.

France (metropolis): 4.90 euros
Europe: 7.70 euros
Rest of the world & DOM TOM: 12.90 euros

Invoices for Slimdoo Soft are sent to the User on a dematerialized support (an email containing a link to download the invoice).
Each invoice is available on the customer’s private area (of the website https://www.absolusecure.com).
Upon simple request by the User, invoices may be sent out in paper form, in place of the dematerialized support.


10. Personal data

10.1 User rights and destination of the data

In accordance with the amended law - 6 January 1978 - relative to computing, files and freedoms (CNIL registration no. 1871397) and the General Data Protection Regulation - 27 April 2016 – Service Users are informed that the personal data they communicate is necessary for the delivery of the Services and their contents.

Eldogency SAS is established as the Data Protection Manager.

This personal data is exclusively for use by the Publisher.

Thus, the User expressly authorises the Publisher to use his or her personal data in order to:

- receive information about Slimdoo Products and Services
- to receive information regarding Slimdoo Products and Services, which may be sponsored by Partner Products and Services.

This information can be sent to the User by email and / or SMS.

The User may express his or her desire to no longer receive said information at any time, by following the terms and conditions communicated at the bottom of the email(s) and / or in the body of the SMS.

In application of the laws and regulations in force, the User is entitled to demand the communication of his or her personal data and request that, depending on the case, it be rectified, completed, locked in the event of said personal date being inaccurate, incomplete, out of date or whose collection, use, communication or storage is prohibited.

In order to do so, the User can send a request to the Eldogency SAS Data Protection Manager.

By email:
info@eldogency.com
(attach a scan of a valid piece of ID)

By letter:
Eldogency SAS
DPD
38 rue Jean Mermoz
75008 Paris
France
(attach a photocopy of a valid piece of ID)

The Privacy Policy of Eldogency SAS is available at the following address: https://www.slimdoo.com/en/content/privacy


10.2 IP address

The Publisher systematically registers the IP address of the User when the latter gains access to the proposed Services.

This IP address may be communicated to the Authorities upon request.


10.3 Cookies

While consulting the Publisher's websites, information concerning the User may be implemented in "Cookies" folders registered on his/her terminal.

The User may deactivate cookies on his/her terminal to avoid them from being implemented.

Any parameter modification made by the User may change his/her navigation experience on the web as well as the conditions of access to the Services which need cookies. 

The User is invited to consult his/her browser's help section in order to set the parameters at his/her own convenience.

The Eldogency SAS cookie policy is available at the following address: https://www.slimdoo.com/en/content/privacy


10.4 Property Rights and Destination of Comment(s) and/or Opinion(s)

The User assigns to ELDOGENCY SAS, free of charge, the ownership rights to the Comment(s) and/or Opinion(s) that he or she has sent to ELDOGENCY SAS. These rights, assigned to ELDOGENCY SAS, include in a non-exhaustive manner, the right to exploit, reproduce, adapt, translate, broadcast and publish said Comment(s) and/or Opinion(s) anywhere in the world and in any medium.

The User acknowledges and accepts that the published Comment(s) and/or Opinion(s) is/are not confidential and private.

The personal data of the User used in the context of the exploitation of his or her Comment(s) and/or Opinion(s) is strictly confidential. ELDOGENCY SAS undertakes not to communicate them to third parties, except as regards the first letter of the last name of the User, his or her first name and the text relating to his or her Comment(s) and/or Opinion(s).

In general, the anonymity of the User providing a Comment and/or Opinion will be maintained by ELDOGENCY SAS.

ELDOGENCY SAS will keep the personal data concerning the Comment(s) and/or Opinion(s) for a maximum of five years.


11. Guarantee and Liability


11.1 User liability

The User commits to act in adhere to current legislation. Thus, the User is prohibited from using the Services in an illicit or illegal way, in a way that could prejudice any third party or any other way with is not in accordance with the GTCSUS.  


11.2 Publisher liability

The User declares his/her awareness of the limitations and restrictions applying to the Internet and mobile networks, and in particular of the impossibility to completely guarantee secure data exchange.

The Publisher cannot be held liable for prejudices resulting for the User from the transmission of any information, including his/her email and/or password, via the use of the Services. The Publisher declines any responsibility for the inaccuracy of the information provided by the User.

The Services are accessible via electronic Internet and mobile networks. Thus the Publisher cannot be held responsible for the malfunction of the Services in the event of a disruption of the electronic network being use.

The Publisher will use all the means at his disposal, at the best of his/her ability and subject to technical constraints, to provide the User with reliable and untainted services.

The User acknowledges that the Publisher cannot be held responsible in the event of fraudulent use of his/her account by a third party.



12. Modifying the GTCUSS and the Services offered

The Publisher has the right to modify the GTCUSS at any time, as well as to upgrade the characteristics of its Services.

The User shall be informed of any modifications of the GTCUSS at least twenty (20) days before the modifications take effect, unless they are dictated by a technical imperative or a court order; in the latter case the modifications shall take effect immediately. 

The User who accesses the Publisher's websites after these are made effective shall be irrevocably considered as having accepted the modifications made by the Publisher. 
The User is thus advised to consult the latest update of the operative GTCUSS on a regular basis on the Slimdoo website. 



13. General provisions


13.1 Nullity of a clause


In the event one of the clauses in the present GTCUSS should be declared null or illicit for any reason, the other provisions shall remain applicable and are not subject to change.


13.2 Force majeure

None of the parties shall be held liable in case of defaulting of one of his/her contractual obligations if this is the result of a case of Force Majeure as defined by the law as defined by French courts.

The Publisher cannot be held responsible to the User for possible suspension or interruption of the Services for reasons of Force Majeure, caused by a third party or of the User, as well as due to the inevitable risks caused by technical difficulties and the trouble that may be encountered to implement the Services.

In particular, the malfunction of electronic networks (Internet and mobile networks) constitutes a case of Force Majeure.


13.3 Proof

The User acknowledges that the data registered and archived by the editor shall represent probative evidence.

These include the data relative to the connection made by the User to the Publisher's websites allowing access to its Services.


13.4 Fraud prevention

The Publisher reserves the right to sue any persons who have attempted fraudulent access to the services.

Thus, as regards the usage of credit/debit cards, any usage of a stolen bank card, usage of a counterfeit credit/debit card and chargeback abuse will be liable to prosecution.


13.5 Testimonials

The User expressly authorizes the Publisher to use his/her pseudonym and to publish his/her testimony on Slimdoo, if he/she so wished to send one via email to the Publisher, for a duration of two (2) years.



14. Intellectual property

The Publisher is sole owner of the intellectual property rights of:

- the Slimdoo brand and its logo,

- his/her websites, his/her content and container, as well as the related databases,

- the content of the Services offered.


"SLIMDOO" as well as the other brands and logos for the Services property of ELDOGENCY SAS are protected by the appropriate registrations with the competent authorities.

Any commercial or non-commercial use of the brand, logos, images, texts, icons, drawings, graphics, photographies, programs and other components of the website without the prior written consent of ELDOGENCY SAS is strictly prohibited.   

Any creation of hypertext links towards the Website's homepage, or any other Website URL may only be authorized with ELDOGENCY SAS's prior written agreement.



15. Applicable law and competent courts

The present GTCUSS are subject to current French legislation.

Any litigation between the User and the Publisher which cannot be amicably resolved shall be submitted to the competent authorities within French territory.